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Refund policy

Policy Update Date : 05/11/2024

At Digital Code, we aim to provide high-quality digital products and customer satisfaction. However, we understand that sometimes issues may arise, and we have set the following guidelines for refund requests:

1. Eligibility for Refunds

  • Refunds are only applicable for defective or non-functioning products.
  • No refunds If Any Product 90+ Working Condiation.
  • Refunds for change of mind or incorrect purchases are not eligible.

2. Process for Requesting Refunds

  • To request a refund, contact our support team via email at support@digitalcode.co.in or through the contact form at Digital Code Contact.
  • Provide the order ID, product details, and the reason for the refund request.
  • Our team will assess the request and provide a resolution within 3-5 business days.

3. Refund Approval

  • If a refund is approved, the refund will be processed to the Your Wallet within 3 business days.
  • If the product is part of a bundle or package, partial refunds may not be available.

4. Exclusions

  • Custom-made digital products are not eligible for refunds.
  • Products that have been modified by the customer are not eligible for refunds.

For any further assistance, please reach out to our support team

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